This Privacy Statement is an integral part of the Terms and Conditions posted at []. This privacy policy explains how collects, uses and discloses personal and other information it receives in connection with the user support services we provide to user (the "Services") in accordance with the Terms of Use ( When you submit information through our website, email, chat session, provide it to our executive or, use the Services, you (the "user") agree to our terms of use consistent with this privacy policy. This Privacy Statement does not apply to the websites of our business partners or to any other third parties, even if their websites are linked to our website.


All terms initially capitalized shall have the meaning set forth in the Terms and Conditions, of which this Privacy Statement is an integral part. For the purposes of this Privacy Statement, "Business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. "Personal Information" means information which identifies you as an individual, such as your name, telephone number, and email address.


The users of this service may provide their personal details/information. This Policy is to communicate that we respect your privacy, and we will use reasonable efforts to maintain and use this Personal Information responsibly. This Privacy Statement applies to Personal Information that is obtained by whether through electronic or print communications. This Privacy Statement applies to Personal Information collected from persons employed by or otherwise affiliated with's customers, prospective customers, any persons that visit's Website, and persons who receive commercial communications sent on behalf of Please note that this Privacy Statement does not apply to any personally identifiable information about yourself or your children provided though third party services, for example, communications services or social media, even if the information is provided to a employee. does not control or endorse the content, messages or information found in any third party services and, therefore, specifically disclaims any liability with regard to third party services and any actions resulting from your participation in any third party services.



We will ask you when we need information that personally identifies you ("personal information") or allows us to contact you. In order to use the Services, the user must first typically register or provide certain identifying information. For online registration, we ask you to provide contact details (such as First and Last name, E-mail address, Postal address, Personal identifier etc.). uses this information to contact you regarding the services you have requested. This includes re-registration/renewal notifications, special offers, and surveys on improving our Services.


If you register for the Services, may collect credit card information, and other payment information. Like many companies, may use third party payment processing, payment gateways transactions to process and verify credit cards on our behalf. uses payment information to complete your transactions.

Disclosure of Personal Information: does not sell, rent or trade your e-mail address to third parties (other than to our corporate affiliates). We may, however, use third parties to help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity, conducting surveys, and administering e-mails. No Personal Information is provided to any of these third parties without your consent and also after your approval we will require that such information be maintained by them in confidence.


We may share aggregated and de-identified information with our partners. This sharing is usually not linked to any personal information that can identify any individual person, unless specifically required to allow use of specific widgets within the Services. We may also share, disclose, or transfer your personal information.

We may disclose your personal information as we determine reasonably necessary to:

(a) comply with applicable law, regulations, legal processes, or enforceable governmental requests,
(b) respond as necessary to actual or potential lawsuits, or
(c) protect the rights and property of or others.
We reserve the right to retain, use, and disclose aggregate or anonymous information developed from personal information at any time. If we merge with, or are acquired by another company, or sell all or substantially all of our relevant assets, or file for bankruptcy, we may disclose and transfer personal information with the company or asset. We will seek appropriate protection for personal information disclosed or transferred in such transactions consistent with applicable law.

SECURITY takes reasonable precautions to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.'s Website has reasonable safeguards in place to protect the loss, misuse and alteration of the data you provide to us with physical, electronic, and managerial procedures. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While strives to protect your Personal Information it cannot ensure or warrant that the Personal Information or private communications you transmit to us will always remain private, and you do so at your own risk.


From time-to-time we may request information from users via surveys. Participation in these surveys is completely voluntary and users have a choice whether or not to participate. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Survey information will be used for purposes of monitoring or improving the use and satisfaction of Services.


Our Services are not intended for use by anyone under the age of 13. Consistent with the Children's Online Privacy Protection Act, we do not knowingly solicit Personal Information from children under the age of 13 or send them requests for Personal Information.

Communications from Us

We reserve the right to send you certain communication including newsletters, e-mailers and renewal notices, considered to be a part of your service plan; however if you do not wish to receive such communication from us, you can indicate your preference by following the instructions included in such communication or by emailing us at or you may contact us at 315-235-1900

NOTIFICATION OF CHANGES to this Privacy Statement

We reserve the right, at any time and without notice, to update or otherwise modify this Privacy Statement by posting such updates at the Privacy page on the Website. Any update or other modification shall be effective immediately upon such posting. Accordingly, we encourage you to review this Privacy Statement periodically to determine if it has been modified. For changes that are materially less restrictive or protective of your personal information than the privacy policy in place at the time of collection, we will notify before implementing any such change.

Contacting Us

If you would like to contact for any reason regarding our privacy policies or have any questions about this Privacy Statement or this Website, or wish to review or update your Personal Information, then please email us at or call us at 315-235-1900 Terms of Use





Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and are incorporated by reference to these Terms and Conditions.


"You" means you individually, any person, including any employer for whom you are acting on behalf of.

Trademark "" is used by, under an authorization from divine-suppor. All references to refer to Team:

" CERTIFIED team means"software and network engineers certified by to perform the Services under this Agreement.


"Subscription Based Plans" or "Subscription/(s)" are tenured Subscription plans offered by that are active for a specified period and will not include any incident based plans such as "Per Incident Plan" or the like.


All references to "Services" refer to any service delivered through assistants, under the plan that you enter into with through use of the Website located at (the " Portal") or by calling the phone number mentioned on the Website. These Terms of Use govern all plans available through the Website, and any use of the Portal. In the event of any conflict these Terms of Use control any valid Plan Order form that you submit requesting Services ("Plan Order").


You may order Services by submitting Plan Orders through the Portal. Once accepts the Plan Order submitted by you, you would receive an email from at the email address that you provide or have provided to part of the Registration Process for the Services. is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Upon acceptance by of a Plan Order, you will rightly possess a Service Plan.


Subject to the Terms and Conditions, and other terms specific to each Service Plan, will address your query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases, will attempt problem diagnosis and a solution through chat, email or other means.All undertakings under Service Plans are subject to's Limited Warranty, which is set forth below. For more information, please refer to online documentation or call us at 315-235-1900. You agree to pay all Services Fee and any other applicable fee/charges as set out in the relevant Plan Order in accordance with the Payment Terms provided below.


Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been so made.


If for any reason you are not wholly satisfied with the Service, will make every effort to give you good services. If you remain dissatisfied, offers a money back policy as follows: For our monthly,subscription-based plans, the Money-Back Guarantee is valid for a period of 15 days from time of purchase. For our incidental (one-time-use) plans, the Money-Back Guarantee is valid for 7 days, beginning at the time of the Incident.


The Privacy Policy which is an integral part of these Terms and Conditions is incorporated here by reference ( If you have not yet reviewed the Privacy Policy, then please do so prior to agreeing to these Terms and Conditions. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to over the telephone, electronically or otherwise, is not confidential or proprietary to you.


Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been so made. As a Guest you may use the Portal specifically designated as available to guests on the Portal for the limited purposes of (a) deciding whether to subscribe to the Services provided by, (b) registering with and submitting Plan Orders only. The foregoing license grant is a non-exclusive revocable license.

COMMUNICATIONS SERVICES may provide you with the use of e-mail services, addresses, bulletin board services, instant messaging services, chat areas, news groups, forums, communities, personal web pages, calendars, file cabinets and/or other message or communication facilities designed to enable you to communicate with's employees and others as appropriate to your Service under a Plan Order (each a "Communication Service" and collectively "Communication Services"). Communications Services shall only be used under an accepted Plan Order, and not for any other purpose.


Any other use of the Portal, Services,other than as explicitly permitted by is prohibited. Rights to execute, copy, modify, display, transmit, distribute, manufacture, use, sale are all reserved to and its suppliers.


In connection with obtaining Services, you agree that you will: Cooperate with the VA: We will use commercially reasonable efforts to provide the Service to you.Please listen carefully to the VA and follow the VA's instructions.

Account, Password, and Security:

For you to submit a Plan Order, you must complete the Registration Process by providing us with current, complete and accurate information as prompted by and required under the applicable Registration Form. You may also be directed to choose a password and a user name. You are solely and entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are solely and entirely responsible for any and all activities that occur under your account. You agree to notify immediately of any unauthorized use of your account or any other breach of security. will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.

Cancellation and Termination

If a customer wants to cancel the support service with, he/she may request for the cancellation over via email or a phone. On the cancellation of services, we transfer the client data to archive or active servers to be used anytime in the future. If a client would cancel the service before the end of the paid up month, it would lead to instant cancellation and the client would not be asked for any charge again. has all the rights to suspend or stop an account and decline any present or future use of the services. The needs of such action can be arise due to unauthorized access of a portal, servers and databases, rude behavior, data theft, inappropriate use of services, using the services for PC other than the one currently registered with the organization. The cancellation of service will lead to deactivation and deletion of an account. holds rights to cancel the service for the use of illegal software. reserves the right to decline services to a client at any point of time.

Modifications to the Service and Prices reserves the right to change, cease, suspend or permanently stop a service without any notice at any point of time. Our service prices of a monthly subscription plan are subject to a change on a notice period of 30 days. Changes will be either updated on our website or e-mailed to your registered account.

Credit Card Billing

Customers need to have a valid credit card for availing the services of online to facilitate the procedure of the billing. This will permit to either charge or place a hold on the card in concern to payment that is not made to the company for the services and related products. Simultaneously, this will sanction the credit card issuer to shell out the amounts that are mentioned even in case there is no signed receipt. An aspect of the business understanding between and the credit card issuer arrived at the time of a business deal. In addition, sanctioning or any other business firm or agency who is responsible for billing the products and services or operate as billing agent to go on and charge or place holds on all the amounts mentioned unless of course all the charges levied on the card has been paid in their totality. Meanwhile, also making sure that is supplied with information that is accurate and updated or offer correct information in the event the firm considers it to be wrong or invalid. All our service charges are inclusive of taxes, levies, or duties imposed by taxing authorities of USA. We do not save any credit card information of the customers without their consent. Moreover, customers would also be required to acknowledge the point that never in the course of time or any of its affiliated organizations would be made responsible in concern with inadequate funds or other charges on the credit card levied because of holds placed on the card.

Copyright and Content Ownership

Any content posted by a customer and transmitted to must strictly comply with Indian/US cyber laws and or copyright laws of a client's respective country. Any information shared out with would be the intellectual assets of that person or of the third-party from which the content has been does not own any rights to such consequences. Any questions or answers posted on forums of would become property of the organisation. can delete any content viewed as unsuitable from its website without any reasons. The appearance and design of the website is copyrighted to 2015-2016 LLC . Any copying, reclaim or duplication of any kind of the HTML/CSS or visual designs without taking written permission from will lead to legal consequences.

MODIFICATION reserves the right to amend the Terms and Condition, and the Portal at any time by (a) posting a revised version of the Terms and Conditions on the Portal (, or by (b) sending information regarding any amendment to the Terms of Service to the email address you provide to in connection with registration. You are responsible for regularly reviewing the website to be notified of any amendments to the Terms and Conditions. Your use of the Portal or the Services after an amendment to the Terms and Conditions shall be deemed acceptance by you of the amended Terms and Conditions. THESE TERMS AND CONDITIONS ("TERMS OF USE") STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF'S WEBSITE AND YOUR RELATIONSHIP WITH YOU SHOULD READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND INSTRUCTIONS SUCH AS HOW LONG IT LASTS, FEES FOR EARLY TERMINATION, OUR RIGHTS TO CHANGE ITS CONDITIONS, LIMITATIONS OF LIABILITY, PRIVACY. IF YOU ACCEPT THIS AGREEMENT, IT WILL APPLY TO ALL YOUR SERVICE PLANS FROM US, INCLUDING ALL YOUR EXISTING PLANS. YOUR ACCEPTANCE OF THESE TERMS & CONDITIONS WILL BE IMPLIED BY THE USE OF THE SERVICES. If user has any questions about the Privacy Policy & Terms of Use of Services at our Web site, user can e-mail their inquiries to - CANCELLATION AND REFUND POLICY

This Cancellation and Refund policy is a part of the Terms and Conditions posted at []. This Cancellation and refund policy details the complete procedures of cancelling subscription plan and lays out the eligibilty crieteria for claiming refunds in accordance with the Terms of Use (

CANCELLATION POLICY believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: -You are solely responsible for canceling your account. An email or phone request to cancel your account to your account manager is a must and you must receive a confirmation from your account manager on the date of cancellation. -All of your data stored with us will immediately be archived from active servers and maybe stored with us for any future use. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and we will not be charge you again., in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, for reasons such as unauthorized access of our portal, servers and databases, abusive behavior, data theft, improper utilization of our services. Such termination of the Service will result in the deactivation or deletion of your Account. Any use of software which is not legal may result in termination of your services and cancellation of your account by reserves the right to refuse service to anyone for any reason at any time.


We always make efforts to give 100% satisfaction of our clients related to the services. But, if some time things do not work out or in the unlikely event related to the services, we reserve a refund policy for our customers. For subscription based plans, a full refund will be issued if has not been able to give you service within the first 7 days of the subscription. after 7 days if we able to give you services and you want to cancel the subscription , the fees for the Subscription Service will not be refundable. Notwithstanding this may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for service.

Read some of the eligibility criteria for refund:

Full refund:

if any service is not given to customer within 7 days (for incident based plan only). Subscription based plan: you can ask for full refund if none of the services are given within 7 days after registration. Note: is always there to help you in different ways. We appreciate that before filing any issue directly from bank, kindly give us a call or email to make the final settlement on mutual understanding. Contacting Us: If you would like to contact for any reason regarding our cancellation & refund policies or have any questions about this Website, or wish to review or update your Personal Information, then please email us at or Call us at 315-235-1900.

Frequently Asked Questions

What type of services provide ? provodes various services such as Marketing Support, Virtual Desktop, Web Hosting, Web Server , Website Creation.

How provide services ? provide services through chat,email,phone calls,skype,messenger,screen sharing.we do our best to accommodate your business and your preferred style of communication when delegating tasks.

How quickly will my tasks be completed?

We are committed to delivering on deadline.Turnaround time can depend on the complexity and urgency of the project or tasks at hand . If your project is time senstive,the deadline will be agreed upon before the work begins.

What makes team special ?

Our highly skilled and certified team on software and networking engineers had undergone rigorous trainings and stringent tests so as to ensure that only the best service be given to our esteemed customers.

How can I subscribe for ?

You can subscribe for services by simply giving us a call on 315-235-1900 or also by visiting our website and chat sessions or online sign up.

Will I be charged for making call ?

No, calling on our toll free no. 315-235-1900 is absolutely free.

What methods of payment can I use ? accepts major credit cards,debit cards,online transfer,both online and over the phone.